Customer Case Studies

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Hundreds of companies have implemented Koho to automate a variety of business processes, from Customer Support and Help Desk to Sarbanes-Oxley Compliance, ITIL, Contract Management, and a host of other applications. 

Industry: Non-profit

One of the largest child and family care organizations int he US; Boys Town, needed a way to manage contracts across three divisions with multi-layered, precise security permissions. Koho helped modernize this 100-year-old non-profit with a single automated and secure CLM solution. 

Industry: Utilities and Energy

Energy distribution company, UGI Utilities, Inc., needed a better way to manage its Reading is Fundamental program, coordinating dozens of volunteers, 175 schools, and a prized wizard costume. Koho fully automated UGI’s volunteer management, including tracking materials and volunteer hours. 

Industry: Semiconductor

ASM International NV, a leading supplier of semiconductor process equipment, needed a CLM system that could handle the complexities of a multinational company. Koho streamlined ASM’s global operations by automating contract selection and enhancing security with precise, layered permissions. 

Industry: Printing Technology

Hudl Ltd., a leading supplier of advanced printing technology, needed a robust CRM system that could extend to all parts of the business. Koho Platinum Partner Collins Tech deployed a Koho solution that aligned Hudl’s most vital business processes, empowering sales and improving customer service. 

Industry: Healthcare: Biotechnology and Drugs

La Jolla, a growing pharmaceutical company that develops therapies for life-threatening diseases, began to lose track of its 2000+ contacts in its home-built system. Koho configured a system that could accurately track La Jolla’s contracts, issue notifications, as well as integrate with its existing Coupa Spend Management System. 

Industry: Education

With 16 schools serving 12,000 students, Pennsylvania’s Downingtown Area School District needed a replacement for its antiquated service desk. Koho provided a centralized, education-focused solution that stretched beyond just a service desk and improved user experience across several departments.