With a current Standard Support Plan, you can upgrade your installation at any time by simply downloading the latest release and running the same program that you used to install it.
We notify all customers by email when major new releases are made available for download.
When you upgrade an installation everything is maintained: Contacts, Tables, Look and Feel, Customizations, Business Rules, and scripts.
As with any program, it makes good sense to back up your data before upgrading. We recommend that you do an export of your knowledge bases in Agiloft format to a safe directory prior to upgrading.
The Agiloft XML-based export file format also allows you to move an installation from one machine to another, including between Unix and Windows machines, by simply creating an export file and moving the file to the target machine. Once again, everything is preserved.